Frequently Asked Questions

FALSE BELIEF # 1

Do clean products work?

While many non-toxic products fall short in effectiveness, we've perfected formulas that prove just how powerful clean can be. Our products are meticulously formulated with ultra-concentrated, nutrient-rich ingredients that deliver exceptional results.

For example, our shampoo and conditioner bars create an indulgent oxygenating foam that feels like any other shampoo, yet leaves your hair feeling lighter and more refreshed than ever before. Originally created as a solution for our founder’s daughter’s eczema, Pepper Hill’s products have proven successful in soothing even the most sensitive skin.

False belief #2

Are your products safe for all skin and hair types?

Yes—Pepper Hill’s products cater to all skin and hair types, including ultra-sensitive and irritated skin. Initially formulated for severe eczema and psoriasis, our products contain gentle, yet effective ingredients that are safe for anyone to use. All of our hair care is sulfate, phthalate, and paraben free and suitable for color treated hair.

False belief #3

How do I know your products are actually good for the environment?

We understand that in today's market, it's easy to be skeptical of "green" promises. That's why we prioritize transparency in every aspect of our business, and when it comes to our formulas, we have nothing to hide.

You can trust that all of our ingredients are sustainably sourced and processed, cruelty-free, and marinelife friendly. Our water-free shampoo and conditioner bars reduce plastic waste, and all of our packaging is biodegradable. Our dedication to ethical and eco-friendly practices is integral to our mission of giving you peace of mind.

False belief #4

Why should I switch to clean ingredients? My current products work fine.

While they may seem effective, many traditional products contain harmful chemicals that can have long-term negative impacts on your health and the environment. Conventional beauty and home care can contain hormone disruptors like phthalates and parabens, as well as harsh sulfates, which strip your hair and skin of natural oils. Some products even contain known carcinogens or allergens that can cause severe reactions in sensitive skin. That’s why our products are toxin-free, ensuring that what you put on your body and use in your home isn't silently harming you or your family.